How to get ready for a video visit
A simple checklist to help your telehealth visit go smoothly, from testing your tech to writing down your questions.
Health guide · Visits
Questions to ask at your next appointment
Short, useful questions that help you understand your care and leave your visit knowing what to do next.
Updated · 1 min read
Three questions for any visit
These three questions work for almost any visit.
- What is my main problem?
- What do I need to do?
- Why is it important for me to do this?
About a new test
- What is this test for?
- How do I get ready for it?
- When and how will I get the results?
About a new medicine
- What is it for, and how will I know it is working?
- How and when should I take it?
- What side effects should I watch for?
- Is there a lower-cost option?
About a new tool or app
- What does this tool do for my care?
- Who sees the information it collects?
- Who can I call if I have trouble using it?
A tip that helps
Before you leave, say the plan back in your own words. If anything is unclear, ask again. Good care teams want you to ask.
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